Chelsea and Westminster Hospital

Chelsea and Westminster


Chelsea and Westminster Hospital NHS Foundation Trust


Neonatal Unit, 3rd floor, Chelsea and Westminster Hospital, 369 Fulham Road London SW10 9NH


020 3315 7883

Unit Policy

The Neonatal Service at Chelsea and Westminster Hospital is based around our regional (level 3) neonatal intensive care unit, where we look after babies born prematurely or who have other problems after birth. We are part of the Northwest Thames Neonatal Network and provide the designated neonatal surgical service for this region. We admit babies from both within this area and all over London and southeast England for specialist medical and surgical care.
Day/night team handovers are from 08.00 to 09.00 and 20.00 to 21.00.
Our ward rounds start at 09.00 daily and they can last until midday on some days.
Parents may attend the ward round for their own baby but we ask them to step outside the nursery when we are seeing the other babies in the nursery to preserve confidentiality.
Main reception is open from 08.00-16.00 and then 16.30-20.30 for enquiries.

Chelsea and Westminster

Visiting Hours

Parents are welcome on the neonatal unit at any time of day or night.
Parents may have up to 4 named visitors for their baby who are allowed to visit between the hours of 15.00 and 20.00. No more than 2 people may be at the baby’s cot at any one time, one of whom should be a parent.
Brothers and sisters of all ages are welcome to visit under parental supervision. Other children under 11 years of age are not permitted to visit.
During winter months, due to the high risk of respiratory viruses, siblings under 11 years will not be allowed to visit.

Key Contact

General enquiries Tel: 020 3315 7881 Email:
Neonatal Unit Reception Tel: 020 3315 7883
Neonatal Unit Co-ordinator Tel: 020 3315 8000, bleep 8869
Neonatal Medical Registrar Tel: 020 3315 8000, bleep 8685
Neonatal Surgical Registrar Tel: 020 3315 8000, bleep 4441

Unit Facilities

Rooms are available on the neonatal unit for parents to stay. These are for parents who are about to take their baby home, in order that they can take over all care for their baby with nursing support if required. There are also a limited number of Patient Hotel rooms available in the hospital for parents to stay. These are allocated on a case by case basis, with priority given to parents of babies receiving intensive care and/or who live a long distance from the hospital.
There are 2 cash points – one is directly outside the Hospital and the other one is at the Tesco’s Local which is directly across the road from the Hospital.
There are many places to eat both in the hospital and along the Fulham Road.

Public Transport & Car Parks

Buses 14 & 414—from South Kensington or Fulham Broadway, 211—from Hammersmith, Fulham Broadway or King’s Road, 11—from Fulham Broadway, 22—from Putney Common, 328—from Earls Court, C3—from Earls Court or Clapham Junction.
All underground stations are a 15–20 minute walk: Fulham Broadway—District Line; Earls Court—Piccadilly and District Lines; South Kensington—Piccadilly, District and Circle Lines; Gloucester Road—Piccadilly, District and Circle Lines
The hospital has an underground car park which is accessed via Nightingale Place — spaces are limited. Parents who have babies on the Neonatal Unit are entitled to free parking. They will need to obtain a parking form from the receptionist on the Neonatal Unit.

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