West Middlesex Hospital

West Middlesex


West Middlesex University Hospital


West Middlesex University Hospital, Queen Mary Maternity Unit, Twickenham Road Isleworth Middlesex, TW7 6AF


HDU + nursery –02083215944/45. Nursery 2 + transitional care: 02083216754 /55

Unit Policy

Level 1, Special Care Baby unit (SCBU) which is situated adjacent to Queen Mary’s Maternity Unit (QMMU). SCBU has 18 operational cots, with 14 designated for Special Care babies (level 1 care), 3 to be used for the management of level 2 (high dependency) babies , and 1 used in collaboration with a designated tertiary centre, and level 3 (intensive care) babies, for clinical stabilisation prior to transfer to a designated tertiary centre. We have 6 transitional care beds.
Ward rounds starts at 10 am with the consultant, registrar, senior house officer and the nurse looking after your baby. Parents are welcome to join the ward rounds.
Quiet time is from 1.30pm to 3 pm when the nurseries are kept dark and quiet; the best time to do kangaroo cares.
We promote family centred care, offer breastfeeding support and developmental care.
We hold a parents support group every fortnight.
We support parents to prepare for discharge and involve them in activities such as parent craft.
We observe good infection control practices such as good hand washing.

West Middlesex

Visiting Hours

Parents/support person can access the unit at anytime.
All other visitors can only visit between 15:00 and 20:00 and must be accompanied by at least one parent. No more than 3 visitors per cot (including parent).
Winter visiting policy due to flu season: October to March - The unit is closed to all siblings under 16 years old.

Key Contact

Dr. Elizabeth Eyre- Lead Consultant
Agnes Jia- Senior Sister/ Manager
Dahlia Faustino- Senior Sister/ Practice Development Nurse

Unit Facilities

Café’s, shops, cashpoint are located in the main hospital building. Local shops are available in the vicinity.
Parents room is located inside SCBU where parents can have tea/ coffee and meals.
Rooming- in facilities are available for parents where they can spend time with their baby before discharge.

Public Transport & Car Parks

The hospital uses a pay and display car park system. There is also a pay on exit car park and concessionary parking for parents with babies who need long term care in SCBU (more than 1 week).
Buses run regularly to and from the hospital: Bus number 117, 267, H28, 235, 237, H37, N9 and 481

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